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Develop, follow-up and maintain continuous good customer relationship within the division's administrative, financial and procedural objectives as set by divisional management
In addition to existing customer coverage, identify, develop and achieve new potential rental business opportunities within the financial targets and objectives as set by the divisional management
Key Accountabilities
Develop a close working relationship with the customer to know his organisational structure and activities departmental functions, Key Mgmt., financial background, short/long-term requirements and new developments within the customer's organisation.
In conjunction with Mgr. Remarketing & Admin. Clerk, prepare & submit quotations to the clients in accordance to the customers' requirements.
Subsequent to quote submittal, maintain a continuous contact with customers to evaluate and note the outcome, in accordance with Divisional procedures.
In conjunction with Mgr. Remarketing & Service Supervisor/manager, follow-up on equipment preparation, delivery and return from/to the customer, if & when a deal is agreed and finalized.
Where necessary and in conjunction with Mgr. Remarketing & Service, arrange with the Hirer Gate Passes (for equipment, Service staff & Service vehicles) entering restricted areas.
In conjunction with Mgr. Remarketing, follow-up on payments and collection of any outstanding Rental invoices.
Knowledge, Skills and Aptitude
Educational Qualifications & Certifications:University degree, Vocational / Technical Diploma (Electrical or Mechanical) , or Equivalent
Knowledge:Customer requirements, project and competitors’ strengths and weaknesses.In depth knowledge in Sales and Marketing.
Technical Skills:Technology Skills, Electrical and Mechanical or Equivalent.Software skills: PowerPoint, Excel for preparing and making professional presentations to customers
Language Skills:Ability to read and write Arabic and English, Multi language abilities.
Experience:Must have initiative, a dynamic personality and qualitative character Minimum of 3 - 5 years’ experience in same field.
Key Interactions
Key Internal Contacts and Purpose of Interaction:
Sales Manager :Day to day work related interaction
Regular interaction to brief on customer visits and obtain feedback and direction
Sales administration / Sales Team:Regular team interaction
Key External Contacts and Purpose of Interaction:
Customers :Communicating & Negotiating and securing sales deals
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